How our investment in technology helps our customers and franchisees
In 2016 we embarked on a sustained investment programme in Optic-Kleer’s digital systems. These include a new customer website for smartphone, tablet and desktop. A new back office system for our administrative staff to process claims more efficiently. Furthermore our franchisees have a new mobile app to help them run their operations and to maximise their customer opportunities.
Where's my nearest Optic-Kleer operator?
When a customer needs to have a windscreen repair, our new website will inform them of where their nearest operator will be working. It's fast, easy to use and as an Operator you will be able to track customer demand.
Admin System Dashboard
Our back office system allows you to keep an eye, in real time on how your business is performing 24 hours a day. Our admin team will be handling all your invoicing and you can see how repair claims are progressing and what you're going to be paid at the end of each month.
Our systems make it easy for you to keep in touch with your customers. Our focus has always been to provide you and your customers with impeccable service and being able to keep in touch with your customers is an important part of that goal.
We have forged great relationships with high street retailers so you can get in front of customers as they come to shop. Our admin system allows you to book these retail opportunities quickly and easily giving you the flexibility you expect from being self-employed.